Critical IncidentsWorking in small groups, you will prepare an acceptable management response to four critical incidents that occur in a fictitious ITDE environment. This assignment will require both critical thinking and the application of sound management principles. While there are no correct solutions to the critical incidents, certain elements should be included in your solution. The critical incidents will be provided via a separate Web site. See the course calendar for critical incident release and due dates.
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Assignment Reflection
This assignment consisted in four critical incident analyses that had to be done in small groups. These incidents made the each person in the group think
critically and required us to come up with solutions that would respond to each scenario from a managerial point of view. The website where these incidents were provided was well organized and included all the information needed for the group to complete each critical incident. Each critical incident
embodied a real work like scenario that made them relatable and challenging. As a group we collaborated on each task such as creating departmental policies and procedures, writing a program proposal, working on a budget for equipment and staff, to identifying the needs of a department that included staff roles and responsibilities. After completing all the incidents I learned that managing a department is not an easy task and requires good leadership skills and a collaborative team in order to have a high performing department.
critically and required us to come up with solutions that would respond to each scenario from a managerial point of view. The website where these incidents were provided was well organized and included all the information needed for the group to complete each critical incident. Each critical incident
embodied a real work like scenario that made them relatable and challenging. As a group we collaborated on each task such as creating departmental policies and procedures, writing a program proposal, working on a budget for equipment and staff, to identifying the needs of a department that included staff roles and responsibilities. After completing all the incidents I learned that managing a department is not an easy task and requires good leadership skills and a collaborative team in order to have a high performing department.
